Mt5 Privacy Policy — Your Data Protection
We are committed to protecting the privacy of mt5 platform users and ensuring your personal data is handled securely and ethically.
This policy outlines the types of information we collect, how it is used, and your rights as a Malaysian user.
Information We Collect
User Account Information
We collect personal information such as full name, email address, phone number, mailing address, and verification documents during account registration to confirm your identity and eligibility.
Device & Browser Information
Data such as IP address, browser type, operating system, and device information is collected for security, analytics, and user experience improvement purposes.
Local Payment & MYR Information
Information relating to financial transactions and payment methods, including deposit and withdrawal records, is logged to ensure secure and legitimate dealings.
Cookies & Usage Data
We use cookies and other tracking technologies to collect information about how you interact with the mt5 website. This helps us improve our services and deliver a more personalised experience.
How We Use Your Information
- Verifying identity and managing user accounts in a lawful and secure manner.
- Processes payments, transactions, and withdrawals in MYR.
- Enhancing and optimising the user experience and platform navigation.
- Complying with legal and regulatory requirements in Malaysia, including fraud monitoring.
- Periodically delivers announcements, promotions, and support assistance to users.
Cookies & Tracking Technologies
Cookies are used to store user preferences and support technical functions such as login sessions. These technologies do not collect personally identifiable information without consent.
We use cookies for traffic analysis and performance monitoring to keep the mt5 platform running at its best. Users can adjust cookie settings through their browser, though this may affect the functionality of certain parts of the site.
Data Storage, Security & Sharing
All user personal information is stored on quality servers with industry-standard encryption to protect data against unauthorised access.
Mt5 does not share personal information with third parties without consent, except as required by authorities or for technical purposes related to platform operations.
We conduct regular security audits and monitoring to maintain the integrity of stored data.
User Rights Over Personal Data
Users have the right to access personal information held by mt5 and to request corrections if any data is inaccurate.
You may also request the deletion of your personal information in accordance with applicable laws, subject to the platform's requirements for account management and legal compliance.
To exercise this right, you may reach our customer support team via the email address provided on this page.
Privacy Policy Updates & How to Contact Us
Mt5 reserves the right to amend this privacy policy from time to time to keep it aligned with technological developments and legal requirements. All amendments will be published on this page and take effect immediately upon update.
Users are advised to review our privacy policy page periodically. Continued use of the platform following any amendments constitutes your acceptance of the updated policy.
If you have any questions or wish to raise a privacy-related complaint, please contact our support team at [email protected].